I suppose it's down to what you plan to tow. With a trailer you would not remove the paint, simply slap lots of grease on the ball. Also to clean the ball correctly the first time is not a short a job. Having said that, I'd have thought the fitter would have said something.
As regards little risk of rusting, I'm amazed at how much the ball can rust. My Audi has a retractable ball and with the supplied cover it rusted. So I put on a nice rubber Alko one and it rusted even more as water got trapped. At the end of last year I covered the ball with vaseline, put an old Alko rubber cover on and then a plastic bag taped up. This did the job.
Colin